Melvin L. Smith, Ph.D., is a professor in the department of organizational behavior and faculty director of executive education at Case Western Reserve University. He is also currently serving as board chair of the Graduate School Alliance for Education in Coaching (GSAEC). Smith's research and teaching focus on leadership and emotional intelligence in the workplace, as well as social exchange relationships, social networks, and the development and use of human and social capital in organizations through executive coaching. His work has been published in outlets such as Academy of Management Learning & Education, Frontiers in Psychology, Harvard Business Review, Journal of Applied Behavioral Science, Journal of Management Development, Leadership Excellence, and Organizational Dynamics. He is coauthor of the book Helping People Change: Coaching for Lifelong Learning and Growth (Harvard Business Review Press, 2019). Melvin is a Board Certified Coach (BCC) and regularly provides training and education services for numerous U.S. organizations, as well as working with executives in Canada, Dubai, India, New Zealand, Scotland, Spain, and Trinidad. Melvin received his Ph.D. in organizational behavior and human resource management from the University of Pittsburgh’s Katz Graduate School of Business. He also holds a B.S. degree in general management and accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University. Prior to completing his doctoral work at the University of Pittsburgh, he spent over 15 years in a series of sales/marketing management and organization development positions with several Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz.