PROFILE

Theodore Kinni

Theodore Kinni is a veteran business writer. He has authored, ghosted, and edited more than 20 business books, including the Disney Institute bestseller Be Our Guest: Perfecting the Art of Customer Service. Ted is a longtime business journalist and reviewer. He is a contributing editor for strategy+business and MIT Sloan Management Review. In his spare time, Ted lends an editorial hand to corporations, consulting firms, nonprofits, and academic institutions. Ted lives in Williamsburg, Virginia, where he doesn’t wear a tricorne hat or ride a horse to work.

How Noticing Emotions at Work Can Build Trust

By Theodore Kinni | June 30, 2021

Recognizing your coworkers' feelings is a way to show that you care.

The Science of Happiness at Work

Greater Good's online course series offering research-based strategies for more satisfaction, connection, and purpose at work. CEs for health professionals & HR managers.

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Are You the A*Hole?

Worried that you might be wrong in that argument you're having? Intellectual humility can help.
The Contagious Power of Compassion (The Science of Happiness)

Compassionate dialogue isn’t just about talking and listening—it's a meaningful way to bridge divides, cultivate belonging, and reimagine education as a space for connection.