Robert I. Sutton, Ph.D., is a professor of management science and engineering at Stanford University’s School of Engineering. He is the author of The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t (Warner Business Books, 2007), from which this essay is adapted. His blog is www.bobsutton.net.
Robert I. Sutton explains how to handle bullies in the office—and prevent your own “inner jerk” from getting out.
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